Last updated: November 1, 2026
We want billing to be simple and fair. Here’s how cancelling and refunds work at stevegracy.com.
Cancel anytime
You can cancel your membership at any time to stop future charges. There are no cancellation fees.
How to cancel:
- Log in to your PayPal account.
- Go to Settings > Payments > Manage automatic payments.
- Select the stevegracy.com subscription and choose Cancel.
If you have trouble, email stevegracy@protonmail.com and we’ll help you cancel.
Please note: deleting your account on the Site, or simply not logging in, does not cancel your PayPal subscription. Cancel in PayPal to stop billing.
Your access after cancelling
When you cancel, you keep full access until the end of the billing period you’ve already paid for. After that, your access ends and you won’t be charged again.
If you’re on the Founders Deal ($5/month), cancelling ends your Founders rate. If you rejoin later, you’ll pay the price offered at that time.
Refunds
Because memberships give you instant access to digital content, payments are generally non-refundable once access has been granted. This includes partly used billing periods and periods where you didn’t log in.
Duplicate or mistaken charges
If you think you’ve been charged by mistake, such as being billed twice, charged after you cancelled, or charged the wrong amount, email stevegracy@protonmail.com within 30 days of the charge. Please include:
- the email address on your account and your PayPal email (if different);
- the date and amount of the charge; and
- the PayPal transaction ID, if you have it.
We’ll review every request and refund any charge that was made in error.
Before filing a chargeback
Please contact us first. Most billing problems can be fixed quickly by email. Accounts with chargebacks may be suspended while the dispute is open.
Questions
Email stevegracy@protonmail.com.